Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% service uptime for each shared hosting account on our web servers. We utilize an avant-garde cloud Internet hosting platform where every single part of the website hosting service is handled by a different set of web servers, therefore if one machine fails, the remaining ones in the cluster are going to take over right away. The cloud platform also minimizes the overall load drastically, and so the website hosting service is considerably more stable when compared with a service through which everything runs on only one machine and your websites will perform in the very best way. In addition, we have redundant Internet lines and diesel backup generators to be sure that your sites will stay online no matter what. Hardware and software firewalls guarantee the adequate functioning of our web servers in case there is DDoS attacks whereas in the case of any software problem, we have professionals keeping track of the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
If you acquire a semi-dedicated server solution through our company, you will enjoy a guaranteed 99.9% uptime. Your account will be set up on a cutting-edge cloud website hosting platform with a load-balancing system that practically eliminates any downtime. The files, e-mails, statistics and databases are all handled by their own groups of web servers, so even if there is a problem with one server, your web sites aren't going to be affected in the slightest. This allows us to offer a far more stable web hosting service as compared with companies that run everything on a single machine where a problem with a single service can take the entire server down. To avoid infrastructure issues, our data centers employ a number of Internet providers and powerful diesel generators, so regardless of what happens, the servers will keep running with no interruptions and your Internet sites will remain operational. Any software issues will be dealt with at once by our knowledgeable team of professionals which keep an eye on all web servers 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages feature a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by a number of Internet providers and diesel-powered backup generators. We also work with new hardware for the physical servers in which the VPS accounts are set up to avoid any possibility of hardware dysfunction and each part has been tested extensively. The integrity of your data is ensured through enterprise-level hard drives working in RAID and the uptime warranty time includes all maintenance procedures, so your sites are going to be up and running practically without any disturbances. Our skilled administrators will resolve instantly any software issue that could surface, so even if there is an issue with a different VPS server account on the physical hosting server, your VPS shall not be affected. The web server uptime is listed on our website and not concealed in our Terms of Service given that we can keep our promise and provide you with an exceptionally reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
Our dedicated plans feature a 99.9% hosting server and network uptime warranty and maintenance procedures are part of the other .01% of the time. We test out each server diligently before we hand it over to the client and we work with new hardware components to avoid any probability of hardware problems. Any unexpected software issues will be resolved instantly by our system admins as they keep track of all of the hosting servers 24/7. In order to avoid infrastructural difficulties, our data center facility in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the connection to the machines is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your are flooded, we can react quickly and filter the unwelcome traffic before it reaches your dedicated server and disrupts the proper functioning of your web sites.