A lot of persons who begin using their 1st web hosting account, or switch companies, usually have questions with regard to how particular procedures are accomplished or encounter problems when setting up different things such as e-mails, website settings, etc. Because of this, lots of hosting providers have prepared documentation with common questions and problems in order to help their clients receive information quickly and easily. As a result, the support team representatives can devote more time to real issues that particular customers may be encountering, as the solution for the minor things will be available on the Internet and customers will be able to handle them without having to get in touch with the customer service team. Having detailed documentation is vital, particularly for new users with zero experience, because the web hosting service entails an immense number of functions and many individuals can get baffled about what action to take. A good knowledge base can both help you carry out the things that you need and become aware of how the hosting service works in general.

Extensive Online Documentation in Shared Hosting

All shared hosting packages that we are offering include a detailed knowledge base where you can find everything you need to know with regard to your hosting account. Regardless of whether you need to set up a brand-new database, to redirect a domain name using an .htaccess configuration file or to set up an e-mail account on your desktop PC or smartphone, you can simply check our step-by-step help articles and all the information that you need will be there. When you open a given section of your Hepsia hosting Control Panel, you can see articles that are related to the features that you can access through it. In case you’d like to check the complete archive of articles and get acquainted with all the functions that Hepsia offers, or simply to read general info about the web hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our best to encompass any problem that you may encounter, but in case you do not find the info that you wish, you can always get in touch with us, as our support staff members are at your disposal 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting, will allow you to access the extensive online help documentation that we have prepared for you. The articles themselves offer general info about our web hosting services, informational manuals about the different functions that you can access, together with troubleshooting guidelines that can help you correct common issues that you may come across. The topics that we have covered include just about everything, from uncomplicated things such as how to host a brand-new domain name in the account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a specific section of the Control Panel will always be available on the right-hand side of the page that you’re on, whereas the entire article archive is accessible through the all-inclusive Help section.