Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service team is taught to swiftly care for all our Linux shared hosting users’ questions and advice requests. Through our ticket system, it is also possible to submit your request and a support team fellow member will likely go back to to you within max sixty minutes. Realistically, practice has proved that the typical reply time is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to contact us 24x7x365 with any concern you possibly have connected to our products. We have now techs working at all times to provide you with guidance every time needed. Feel free to use the ticketing system or post a message at any time, or you can pick–up the telephone or make use of the online chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need assistance while working within the Control Panel, you can always press the Help key and find your concern in the set of articles that will came up. We have also turned lots of the articles and reviews into videos. The catalogue of video tutorials will load if you pick the Videos option available in the top right angle.