Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Reply Guarantee

  • Each ticket that you post to the technical help Department will be handled in less than 1 hour. The popular queries are going to be taken care of as quickly as possible. Nonetheless, if the assistance request you have posted requires help from a proficient technician, we are going to send the ticket to him and will let you know about the delay.

  • Top quality support service

  • Top–class Tech Assist Service

  • We offer 24/7/365 tech support by using a lightning fast ticketing platform integrated into your Control Panel. You may e–mail us at any time about any of the apps that come installed in advance on the virtual server, this includes the desired OS, the server administration panel and our in–house made Online Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Online Control Panel that is provided free–of–charge with your VPS features an incorporated knowledge base. There’s an assortment of descriptive how–to articles and a choice of step by step video lessons that illustrate all the general site supervision tasks. You can get access to them by clicking on the Help or Video keys in the right part of each Control Panel section.